01
You miss a call
You're on-site, driving or mid-install and can't answer.
Built for UK boiler and heating engineers
Never miss a £3k boiler job again.
MyBoilerPal instantly responds to missed calls, sends you a qualified job summary, and keeps every missed call in play — so you stop losing jobs to your competitors.
Your competitors answer when you can't.
Callers don't wait for you to call back
They ring the next installer.
When the phone rings mid-install and you can't answer, the customer doesn't wait.
The job's already gone.
By the time you call back, they've booked someone else.
Never lose a job to a competitor.
With MyBoilerPal, every missed call is caught — so no job walks away because you couldn't answer.
Prioritise the high-value jobs.
When multiple calls come in, see exactly which ones are worth the most — and call them back first.
How it works
From missed call to prioritised job.
02
Instant SMS response
The caller is guided through a short 3-step qualification flow - what type of issue they're having, what area they're in, and how urgent it is.
03
Automated AI callback
If they don't reply, they'll automatically receive a callback from your friendly AI assistant that asks the same questions by voice. No lead slips through.
04
You get a clear job summary
A clear job summary sent straight to your phone — so you prioritise the high-value work and secure it before your competitor does.
See your highest-value jobs at a glance
From missed call to secured job.
01
Instant SMS response
The caller is guided through a short 3-step qualification flow.
- Guided 3-step qualification flow
- Keeps the caller engaged before they call a competitor
02
Clear job summary
You receive one text with everything you need to call them back — so you can make a quick decision on the go.
- Name, phone, location, job type, urgency
- Summarised for quick decisions on the go
03
Track and prioritise your leads
Every captured call becomes a qualified lead in your dashboard. Let your team claim leads so nothing gets missed.
- Prioritise high-value jobs over low-value repairs
- Engineers claim leads — your team stays organised
Start capturing missed jobs today
Take control of missed calls with MyBoilerPal.
Solo
£199/month
- Catches every missed call automatically
- Guided 3-step SMS flow captures key job details
- Automated AI callback if they don’t reply to the text
- Clear job summary sent straight to your phone
- Every lead shows urgency, job type, and location — so you prioritise the high-value work
- Dashboard, sorted by urgency, job type, and recency — focus on the jobs that pay the most and ignore the rest
Team
£299/month
- Everything in Solo, plus:
- Add up to 5 additional engineers — every team member gets notified instantly when a new lead comes in
- Engineers claim leads with one tap — no double-calling, your team stays in sync
- Renotify your team on unclaimed leads — so nothing slips through during busy periods
- Shared team dashboard — see every lead, every claim, and every open job across your entire team in real time
Fleet
£999/month
- Everything in Team, plus:
- Up to 25 engineers with territory routing — leads assigned to the nearest engineer by postcode
- Revenue tracking — see estimated job value per lead and total pipeline worth
- CRM integrations — sync leads directly to your existing systems
- Automated follow-up sequences — if a lead goes cold, re-engage them automatically
No contract. Cancel anytime.
One additional boiler install means MyBoilerPal pays for itself more than 10 times over.
Frequently Asked Questions
Everything you need to know about capturing more boiler installs.
How quickly does this pay for itself?
One additional boiler install typically covers MyBoilerPal many times over.
If it helps you recover even one high-value job that would've gone to another installer, it's already paid for itself — as well as saving you time and stress — so you spend more time fulfilling jobs and less time chasing.
What if I don't think I miss many calls?
Most installers miss more than they realise — not because they're careless, but because they're working.
It only takes a few missed high-intent calls per month for thousands in installs to quietly disappear to competitors.
MyBoilerPal makes sure those opportunities don't leak.
Why not just call people back myself?
You should — but timing decides who gets the job.
If a customer calls about a boiler issue and hears nothing, they ring the next installer.
MyBoilerPal engages them immediately and captures the key details, so when you're able to call back you're picking up a live opportunity — not chasing a job that's already gone.
What if I'm already busy and don't want more calls?
This is designed specifically for busy installers.
MyBoilerPal qualifies and categorises missed enquiries so you can prioritise the highest value installs first — without your phone dictating your day.
You get the jobs organised. You choose what's worth your time.
Will this interfere with how I currently answer calls?
Not at all.
You keep operating exactly as you do now.
It only activates when a call is missed — so you return to captured opportunities, not lost installs.
What if customers don't respond to texts?
Speed is what stops a high-value job going elsewhere.
Instant SMS engages the enquiry in seconds. Customers then receive an automatic AI callback which captures details while intent is highest — before they book someone else.
Will customers know they're speaking to AI?
Customers are guided through a simple, professional conversation that captures what you'd ask anyway.
They feel like they're being immediately seen to, and are guided through a short set of questions to categorise their issue.
And you get the details clearly — so you can step straight into quoting, booking, and securing the job.
Is this compliant with UK messaging rules?
Yes. MyBoilerPal is fully compliant with UK messaging rules. Customers can opt out at any time by replying “STOP”.
I'm not technical — how long does setup take?
Setup is simple and takes no more than 10 minutes.
Follow the step-by-step guide and you'll be up and running the same day. If you need help, contact support and we'll respond within 24 hours.
Can I keep my existing phone number?
Yes. You keep your existing number and continue answering calls as normal.
You simply set up call forwarding so that when you can't answer, the call routes to your MyBoilerPal number. Your customers never see a different number.
Do I need to install anything?
No apps, no downloads, no hardware. MyBoilerPal works entirely through your existing phone and text messages.
You access your dashboard from any browser when you want to review leads. Everything else happens automatically in the background.
Can I cancel anytime?
Yes. There are no long-term contracts. If it doesn't help you capture more high value jobs, you're free to cancel.
Still not sure? Try it yourself.
Call our test number and see exactly what your customers experience. Takes 30 seconds. No card needed. No sign-up.